Shipping & Returns

Shipping

We print in Louisiana and ship from Louisiana. In-stock orders leave in2–4 business days. Preorder items ship in an estimated4–6 weeks — the product page says which is which before you buy.

Rates are calculated at checkout based on where you are and what you ordered. We ship within the United States. If you are outside the US and want something, email us athello@cajunrocket.co and we will quote it by hand.

You get a tracking number the moment your order leaves. If tracking has not moved in a week, that is worth an email — sometimes a package genuinely does get lost, and we would rather reship it than have you wonder.

Returns

30 days, unworn and unwashed, for any reason. Did not fit, did not love the color, bought it in a moment of enthusiasm — all fine. Email us for a return address before sending anything back.

Refunds go back to the original payment method once we have the item, usually within a few business days. Return shipping is on you unless the problem is ours.

If we got it wrong

Wrong item, wrong size printed, misprint, damaged in transit — that is our problem, not yours. We cover return shipping and send a replacement or a full refund, whichever you prefer. Send a photo and we will usually not even ask for the item back.

Exchanges

We do not run a formal exchange process because it is slower than the alternative: return the item for a refund and place a new order for the size you want. That way you are not waiting on us twice.

Preorders

Preorder items are charged at the time of order. Estimated ship dates are estimates — if a date slips, we email you rather than letting you wonder. You can cancel a preorder for a full refund any time before it ships.

Lost, stolen, or eaten

If tracking shows delivered and the package is not there, check with neighbors and your carrier first, then email us. We do not have a rigid policy on porch theft; we handle it case by case and we are not stingy about it.

Questions: hello@cajunrocket.co.